We deeply regret that we must cancel The St Lawrence Shakespeare Festival’s 18th Season. We believe it is the right decision in these unprecedented times, so we can protect the health and safety of patrons who attend our Festival as well as our local community. volunteers, year-round and seasonal staff, Acting Company, crew and Festival partners. For our 2020 ticketholders and Friendship Pass holders, we will be happy to convert your purchase to one of the options listed below.
Option 1: DONATE THE VALUE OF YOUR TICKETS/FRIENDSHIP PASS
If you do not wish to attend the Festival in 2021, please consider donating the value of your tickets or Friendship Pass to the St Lawrence Shakespeare Festival. You may donate the full value or a portion of the value, and you will receive a tax receipt for your designated amount (minimum $25). As a non-profit organization, we are immensely grateful for your generous support; it will help us safeguard the financial health and artistic vibrancy of the Festival as we work towards better days ahead.
If you would like to donate, please fill out the form below, and select this option. Thank you in advance!
Please note: All tax receipts from St Lawrence Shakespeare Festival will be mailed to the address on file, through Canada Post. Please make sure your address is up to date to receive your tax receipt in a timely manner.
Option 2: CONVERT YOUR 2020 FRIENDSHIP PASS OR ADVANCE TICKET INTO 2021 FRIENDSHIP PASS OR ADVANCE TICKET
Convert your 2020 Ticket or Friendship Pass into a Ticket or Friendship Pass for our 2021 Season. This is a great option to save if you plan to attend the Festival next summer – as you’ll have paid 2020 prices even though 2021 prices may rise!
If you’d like to convert your Ticket/Friendship Pass, please fill out the form below, and select this option.
Option 3: CONVERT YOUR 2020 TICKETS/FRIENDSHIP PASS INTO A GIFT CERTIFICATE FOR THE 2021 SEASON
Receive a gift certificate for the full value of your ticket or Friendship Pass purchase, valid for tickets or Friendship Passes in the 2021 Season. All 2021 prices are subject to change; please note that your gift certificate does not allow you to buy 2021 tickets at expired 2020 prices. We recommend the 2021 gift certificate option if you would like to attend the Festival next year but can’t commit to a Friendship Pass.
If you’d like to receive a gift certificate for the 2021 Season, please fill out the form below, and select this option.
Please note: All gift certificates must be used by the end of the 2021 Festival, as stated in the terms and conditions. All 2021 prices are subject to change. Gift certificates can only be used towards 2021 ticket or Friendship Pass purchases,
Option 4: A REFUND OF YOUR TICKETS/FRIENDSHIP PASS
Receive a refund for the full value of your tickets or Friendship Pass. Your refund will be issued to the credit card used for your original payment. If that credit card is no longer valid, or you paid by debit or cash, you will be issued your refund by cheque, mailed via Canada Post. In that case, please make sure the mailing address on your account is current.
If you would like a full refund, please fill out the form below, and select this option.
We commit to processing your request as quickly as we can. As our office is closed we regret that we are temporarily unable to answer incoming phone calls. We ask that you fill out the form below only. If you would like to contact us, please use our email email@example.com. We will reply as soon as we are able.
Once you have submitted the form, please expect your request to be processed within 30 days. If you have submitted your request in the first week and have not received confirmation from us by April 30, please email firstname.lastname@example.org so we can check the status of your request.